Professional Certificate in IT incident Management
-- ViewingNowThe Professional Certificate in IT Incident Management is a comprehensive course that equips learners with the essential skills needed to handle and mitigate IT incidents effectively. This course is vital in today's digital age, where IT incidents can cause significant business disruption and financial loss.
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GBP £ 140
GBP £ 202
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Here are the essential units for a Professional Certificate in IT Incident Management:
• Understanding IT Incident Management: An Overview
• IT Incident Management Process and Lifecycle
• Incident Detection and Logging
• Incident Prioritization and Categorization
• Incident Response and Escalation
• Incident Resolution and Recovery
• Incident Closure and Follow-up
• IT Incident Management Tools and Technologies
• IT Incident Management Metrics and Reporting
• Continuous Improvement in IT Incident Management
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