Undergraduate Certificate in Customer-driven Supply Chain Management
-- ViewingNowThe Undergraduate Certificate in Customer-driven Supply Chain Management is a crucial course designed to meet the growing industry demand for professionals who can optimize supply chain processes with a customer-centric approach. This certificate equips learners with essential skills to drive efficiency, enhance customer satisfaction, and contribute to overall business growth.
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โข Introduction to Supply Chain Management: Fundamentals of supply chain management, supply chain drivers, and the role of customer satisfaction in supply chain management.
โข Customer Relationship Management (CRM): Understanding CRM, its importance, and how it relates to supply chain management.
โข Demand Management: Techniques for forecasting and managing demand, including collaboration with customers and other supply chain partners.
โข Supplier Relationship Management: Building and managing relationships with suppliers to ensure a reliable supply of goods and services.
โข Inventory Management: Principles and best practices for managing inventory, including the use of just-in-time (JIT) and other demand-driven inventory strategies.
โข Logistics and Transportation Management: Designing and managing efficient logistics and transportation systems to meet customer needs and minimize costs.
โข Supply Chain Technology: Overview of technology solutions for supply chain management, including enterprise resource planning (ERP) systems, supply chain visibility platforms, and blockchain.
โข Sustainability in Supply Chain Management: Understanding the role of sustainability in supply chain management and strategies for reducing environmental impact and improving social responsibility.
โข Supply Chain Risk Management: Identifying, assessing, and mitigating risks in the supply chain, including those related to disruptions, supply chain finance, and cybersecurity.
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