Professional Certificate in VoIP Network Support
-- ViewingNowThe Professional Certificate in VoIP Network Support is a comprehensive course designed to equip learners with the necessary skills for a successful career in VoIP network support. This program focuses on the importance of VoIP technology and its growing industry demand, making it an ideal choice for network engineers, administrators, and IT professionals seeking to expand their knowledge and expertise.
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โข VoIP Fundamentals: Introducing VoIP technology, protocols, and components. Understanding the differences between traditional PSTN and VoIP systems.
โข Designing VoIP Networks: Planning and implementing a VoIP network infrastructure, considering bandwidth, latency, jitter, and redundancy requirements.
โข Quality of Service (QoS) and Traffic Management: Configuring QoS policies for VoIP traffic, understanding traffic shaping, and managing network congestion.
โข VoIP Security: Securing VoIP networks against threats, including toll fraud, eavesdropping, and denial-of-service attacks. Implementing authentication, encryption, and firewall configurations.
โข VoIP Troubleshooting: Identifying and resolving common VoIP issues, such as call quality problems, call setup failures, and network bottlenecks.
โข Session Initiation Protocol (SIP): Understanding SIP protocol, messages, and transactions. Configuring and deploying SIP-based VoIP solutions.
โข VoIP Maintenance and Monitoring: Implementing monitoring tools and techniques for VoIP networks; performing routine maintenance tasks, including software updates and backups.
โข VoIP Service Providers and Cloud Solutions: Evaluating VoIP service providers and cloud-based solutions. Integrating third-party VoIP services with on-premises infrastructure.
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