Undergraduate Certificate in Guest House Management
-- ViewingNowThe Undergraduate Certificate in Guest House Management is a comprehensive course designed to equip learners with essential skills for managing and operating a guest house or small hospitality business. This course emphasizes the importance of customer service, housekeeping, financial management, and marketing in the guest house industry.
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GBP £ 140
GBP £ 202
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โข Front Office Operations: Reservations, check-ins, check-outs, and guest communication.
โข Housekeeping Management: Cleaning, maintenance, and guest room preparation.
โข Financial Management: Budgeting, pricing, revenue management, and financial reporting.
โข Guest Services: Providing exceptional service to ensure guest satisfaction and loyalty.
โข Marketing and Sales: Promotion, advertising, sales, and customer relationship management.
โข Food and Beverage Service: Menu planning, food safety, and beverage service management.
โข Human Resource Management: Staff recruitment, training, and retention.
โข Legal and Compliance: Understanding and adhering to local, state, and federal regulations.
โข Risk Management: Identification, assessment, and mitigation of potential risks.
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