Professional Certificate in Client Interaction and Mindful Presence
-- ViewingNowThe Professional Certificate in Client Interaction and Mindful Presence is a course designed to enhance learners' communication and interpersonal skills. This certificate focuses on the importance of building strong relationships with clients, colleagues, and stakeholders by developing active listening, empathy, and emotional intelligence.
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GBP £ 140
GBP £ 202
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โข Active Listening: Understanding Client Needs
โข Building Rapport and Trust with Clients
โข Effective Communication in Client Interactions
โข Mindful Presence and Emotional Intelligence
โข Overcoming Communication Barriers and Conflicts
โข Professional Boundaries and Ethics in Client Interaction
โข Cultural Sensitivity and Diversity Awareness
โข Utilizing Empathy and Compassion in Client Work
โข Client Feedback and Continuous Improvement
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