Postgraduate Certificate in Front Desk Etiquettes
-- ViewingNowThe Postgraduate Certificate in Front Desk Etiquettes is a comprehensive course designed to enhance professional skills in front desk operations. This program emphasizes the importance of first impressions, communication, problem-solving, and administrative skills crucial in the hospitality, healthcare, and corporate sectors.
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GBP £ 140
GBP £ 202
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โข Front Desk Professionalism
โข Effective Communication Skills
โข Handling Customer Inquiries and Complaints
โข Reservation and Booking Management
โข Time Management and Organizational Skills
โข Telephone Etiquette and Email Communication
โข Conflict Resolution Techniques
โข Data Privacy and Security Practices
โข Understanding Cultural Differences and Sensitivities
โข Teamwork and Collaboration Skills
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