Professional Certificate in Dutch Language for Customer Service
-- ViewingNowThe Professional Certificate in Dutch Language for Customer Service is a comprehensive course designed to equip learners with essential Dutch language skills in a customer service context. This program is crucial in today's globalized world, where businesses are increasingly expanding into Dutch-speaking markets.
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โข Dutch Greetings and Politeness
โข Understanding Dutch Customer Needs
โข Dutch Communication for Customer Service
โข Handling Dutch Customer Complaints
โข Dutch Cultural Awareness in Customer Service
โข Dutch Telephone Etiquette
โข Dutch Email Communication for Customer Service
โข Dutch Conflict Resolution
โข Dutch Customer Satisfaction Surveys
โข Dutch Sales and Upselling Techniques
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