Postgraduate Certificate in IT Outsourced Services Management
-- ViewingNowThe Postgraduate Certificate in IT Outsourced Services Management is a comprehensive course designed to equip learners with the essential skills required in the dynamic field of IT outsourcing. This course emphasizes the importance of effective management of IT services, fostering an in-depth understanding of the best practices in outsourcing, service level agreements, and vendor management.
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⢠IT Outsourcing Models
⢠Service Level Agreements (SLAs) in IT Outsourcing
⢠Vendor Management and Negotiation in IT Outsourcing
⢠Risk Management in IT Outsourced Services
⢠Quality Assurance in IT Outsourcing
⢠IT Outsourcing Contract Management
⢠Offshore IT Outsourcing and Global Delivery Models
⢠IT Infrastructure and Operations Management in Outsourcing
⢠Cloud Computing and IT Outsourcing
⢠IT Service Management Frameworks (ITIL, COBIT) in Outsourcing
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