Undergraduate Certificate in Essential Ticketing Procedures
-- ViewingNowThe Undergraduate Certificate in Essential Ticketing Procedures is a comprehensive course designed to equip learners with the necessary skills for career advancement in the events and entertainment industry. This course focuses on the importance of effective ticketing systems, which are critical for event management success.
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⢠Introduction to Ticketing Procedures: Basics of ticketing, ticketing systems, ticketing terminology.
⢠Event Setup and Configuration: Event creation, seating arrangements, pricing strategies.
⢠Ticket Sales and Distribution: Online sales, box office sales, third-party distribution.
⢠Customer Service in Ticketing: Handling customer inquiries, complaints, and issues.
⢠Ticket Scanning and Validation: Entry management, scanning equipment, counterfeit detection.
⢠Reporting and Analytics: Sales data, attendance reports, market analysis.
⢠Security and Fraud Prevention: Data protection, fraud detection, security measures.
⢠Accessibility in Ticketing: Accommodating patrons with disabilities, special needs ticketing.
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