Graduate Certificate in Outbound Package Tour Operations
-- ViewingNowThe Graduate Certificate in Outbound Package Tour Operations is a comprehensive course designed to equip learners with critical skills for success in the tourism industry. This program emphasizes the importance of creating and managing successful outbound package tour operations, focusing on essential areas such as planning, organizing, and marketing tours.
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⢠Outbound Tour Operations Management: This unit will cover the fundamental concepts and practices of managing outbound tour operations, including planning, organizing, and controlling tours to various destinations.
⢠International Tourism Laws and Regulations: This unit will focus on the legal aspects of outbound tour operations, including international tourism laws, regulations, and treaties, as well as liability and risk management.
⢠Destination Geography and Cultural Awareness: This unit will cover the geographical and cultural aspects of various destinations, including customs, traditions, and local laws, to help students better understand and cater to the needs and preferences of tourists.
⢠Travel Documentation and Immigration Procedures: This unit will focus on the documentation and procedures required for outbound travel, including passports, visas, and health certificates, as well as immigration procedures and regulations.
⢠Tour Planning and Itinerary Design: This unit will cover the principles and practices of tour planning and itinerary design, including the selection of destinations, attractions, and activities, as well as the allocation of time and resources.
⢠Customer Service and Relationship Management: This unit will focus on the importance of customer service and relationship management in outbound tour operations, including communication skills, problem-solving, and conflict resolution.
⢠Financial and Revenue Management: This unit will cover the financial and revenue aspects of outbound tour operations, including budgeting, pricing, and cost control, as well as revenue management and financial reporting.
⢠Marketing and Promotion Strategies: This unit will focus on the marketing and promotion strategies used in outbound tour operations, including market research, product development, and advertising and sales.
⢠Health, Safety, and Security Management: This unit will cover the health, safety, and security aspects of outbound tour operations, including emergency preparedness and response, crisis management, and insurance and liability issues.
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