Graduate Certificate in Logistics Service Quality Management
-- ViewingNowThe Graduate Certificate in Logistics Service Quality Management is a vital course designed to meet the growing industry demand for experts who can improve logistics operations and enhance customer satisfaction. This certificate equips learners with essential skills necessary to excel in logistics and supply chain management roles.
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⢠Graduate Certificate in Logistics Service Quality Management
⢠Unit 1: Introduction to Logistics and Supply Chain Management
⢠Unit 2: Service Quality Management in Logistics
⢠Unit 3: Logistics Metrics and Performance Measurement
⢠Unit 4: Customer Relationship Management in Logistics Services
⢠Unit 5: Logistics Operations and Process Improvement
⢠Unit 6: Quality Management Systems in Logistics
⢠Unit 7: Risk Management in Logistics Services
⢠Unit 8: Innovation and Technology in Logistics Service Quality Management
⢠Unit 9: Legal and Ethical Considerations in Logistics Services
⢠Unit 10: Capstone Project: Logistics Service Quality Management Implementation
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