Professional Certificate in Retail Sales Tactics
-- ViewingNowThe Professional Certificate in Retail Sales Tactics is a comprehensive course designed to equip learners with essential skills for career advancement in the retail industry. This course focuses on the importance of effective sales techniques, customer service, and product knowledge in driving revenue and customer loyalty.
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• Retail Sales Fundamentals
• Understanding Customer Behavior
• Product Knowledge and Merchandising
• Effective Communication Skills
• Sales Techniques and Closing Strategies
• Handling Customer Objections and Complaints
• Building Customer Relationships and Loyalty
• Measuring Sales Performance and KPIs
• Legal and Ethical Considerations in Retail Sales
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