Undergraduate Certificate in IT Service Operation Decisions
-- ViewingNowThe Undergraduate Certificate in IT Service Operation Decisions is a compact, industry-focused program that equips learners with essential skills for IT service management. This certificate course is designed to meet the growing industry demand for professionals who can make informed decisions about IT service operation.
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⢠IT Service Operation
⢠Service Support and Service Delivery
⢠ITIL Service Operation Lifecycle
⢠Event Management in IT Service Operation
⢠Incident Management and Request Fulfillment
⢠Problem Management and Knowledge Management
⢠Access Management and Information Security
⢠Service Desk and Incident Management
⢠IT Service Continuity and Disaster Recovery
⢠Technology and Implementation in IT Service Operation
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