Postgraduate Certificate in Receptionist Sales Skills
-- ViewingNowThe Postgraduate Certificate in Receptionist Sales Skills is a comprehensive course designed to equip learners with essential skills for career advancement in the receptionist and sales industry. This course emphasizes the importance of combining administrative and sales abilities, making it highly relevant in today's competitive business environment.
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⢠<strong>Effective Communication Skills</strong>
⢠<strong>Telephone Etiquette and Sales Techniques</strong>
⢠<strong>Handling Customer Complaints and Queries</strong>
⢠<strong>Time Management and Organizational Skills</strong>
⢠<strong>Microsoft Office Suite for Receptionists</strong>
⢠<strong>Business Writing and Email Etiquette</strong>
⢠<strong>Receptionist Sales Strategies and Tactics</strong>
⢠<strong>Marketing and Promotion Techniques for Receptionists</strong>
⢠<strong>Customer Service and Relationship Management</strong>
⢠<strong>Professional Development and Career Growth for Receptionists</strong>
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