Postgraduate Certificate in Auto Shop Supervision
-- ViewingNowThe Postgraduate Certificate in Auto Shop Supervision is a comprehensive course designed to provide learners with the essential skills and knowledge to excel in automotive shop supervision roles. This certificate course is crucial for those seeking career advancement in the rapidly evolving automotive industry, where supervisory positions require a deep understanding of advanced automotive technologies, management principles, and customer service techniques.
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⢠Automotive Shop Management: This unit covers the fundamentals of running an auto shop, including staff management, inventory control, and financial management.
⢠Advanced Diagnostics and Repair: This unit focuses on the latest diagnostic techniques and tools for repairing modern vehicles.
⢠Customer Service and Relations: This unit emphasizes the importance of excellent customer service and building strong relationships with customers.
⢠Automotive Safety Standards and Regulations: This unit covers the safety standards and regulations that auto shops must adhere to, including OSHA standards.
⢠Quality Control in Auto Shops: This unit teaches students how to implement quality control measures and ensure that all repairs meet industry standards.
⢠Automotive Business Ethics: This unit explores the ethical considerations of running an auto shop, including fair business practices and consumer protection.
⢠Automotive Marketing and Sales: This unit covers marketing and sales strategies for auto shops, including advertising, social media, and customer retention.
⢠Automotive Shop Operations: This unit covers the day-to-day operations of an auto shop, including scheduling, workflow management, and communication with technicians.
⢠Automotive Industry Trends and Developments: This unit covers the latest trends and developments in the automotive industry, including electric and autonomous vehicles.
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