Graduate Certificate in IT Service Integration Management
-- ViewingNowThe Graduate Certificate in IT Service Integration Management is a comprehensive course that addresses the growing industry demand for professionals who can effectively manage and integrate IT services in a variety of organizational contexts. This certificate course is designed to equip learners with essential skills in service integration, service alignment, and service transition, while also emphasizing the importance of collaboration and communication in IT service management.
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⢠IT Service Management Fundamentals
⢠ITIL Foundation for IT Service Integration
⢠Service Transition and Service Operation
⢠Service Integration and Management (SIAM) Framework
⢠SIAM Architecture and Design Principles
⢠SIAM Stakeholder Management and Communication
⢠SIAM Governance and Measurement
⢠SIAM Service Provider Management
⢠Continual Service Improvement in SIAM
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