Graduate Certificate in Mandarin Chinese for Income Protection Insurances

• Mandarin Chinese Language Foundations: This unit will cover the basics of Mandarin Chinese, including pronunciation, grammar, and vocabulary. This is the primary keyword for this unit.

• Chinese Cultural Understanding: This unit will explore Chinese culture, traditions, and values, which are essential for building relationships and trust with Chinese-speaking customers.

• Insurance Terminology in Mandarin Chinese: This unit will teach students the specific terms and phrases used in the income protection insurance industry in Mandarin Chinese.

• Communication Skills for Income Protection Insurance: This unit will focus on developing students' communication skills in Mandarin Chinese, including active listening, questioning, and persuasion.

• Chinese Business Etiquette: This unit will cover the nuances of Chinese business etiquette, including greetings, gift-giving, and meeting protocols.

• Income Protection Insurance Products in China: This unit will provide an overview of the income protection insurance products available in China and how they are marketed and sold to Chinese-speaking customers.

• Claims Process and Procedures in Mandarin Chinese: This unit will teach students how to handle claims in Mandarin Chinese, including communication with clients, documentation, and follow-up.

• Legal and Compliance Considerations in China: This unit will cover the legal and compliance considerations for income protection insurance in China, including regulations, ethical guidelines, and data privacy.

• Case Studies and Role-Playing: This unit will provide students with real-world scenarios and role-playing exercises to apply their Mandarin Chinese language skills and industry knowledge in a practical setting.