Undergraduate Certificate in Building Emotionally Intelligent Teams
-- ViewingNowThe Undergraduate Certificate in Building Emotionally Intelligent Teams is a comprehensive course designed to empower learners with the skills necessary to foster positive, productive team environments. This program emphasizes the importance of emotional intelligence (EQ) in the workplace, focusing on critical areas such as communication, collaboration, conflict resolution, and leadership.
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⢠Understanding Emotional Intelligence (EI) – Defining primary components of EI: self-awareness, self-regulation, motivation, empathy, and social skills. Examining the role of EI in team settings.
⢠Building Trust within Teams – Identifying factors that contribute to trust. Developing strategies for fostering trust among team members.
⢠Conflict Resolution – Recognizing common sources of team conflict. Implementing effective conflict resolution techniques to maintain positive team dynamics.
⢠Effective Communication – Exploring verbal and non-verbal communication methods. Enhancing active listening skills and promoting open communication.
⢠Empathetic Leadership – Understanding the significance of empathy in leadership roles. Cultivating empathetic leadership styles to motivate and support team members.
⢠Diversity and Inclusion – Embracing diversity in the workplace. Promoting inclusive behaviors that value individual differences and contributions.
⢠Team Collaboration – Encouraging collaborative efforts and shared decision-making. Implementing tools and strategies to boost team productivity and performance.
⢠Emotional Culture in Teams – Examining the impact of emotional culture on team success. Developing strategies to shape and sustain a positive emotional culture.
⢠Fostering Resilience – Identifying challenges that teams face and implementing coping strategies. Building resilient teams that can adapt to change and recover from setbacks.
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