Professional Certificate in Global Business Verbal Skills

• Cross-Cultural Communication: Understanding and adapting to different cultural norms and expectations in global business interactions.
• Business Presentations: Delivering clear and compelling presentations to international audiences, using effective visual aids and body language.
• Negotiations: Developing strategies for successful negotiations with global partners, including effective communication, persuasion, and conflict resolution skills.
• International Meetings: Leading and participating in virtual and face-to-face meetings with colleagues and clients from around the world.
• Email and Written Correspondence: Crafting professional and effective emails and written documents for international communication.
• Social Intelligence: Understanding social cues and building rapport with global business contacts, using active listening, empathy, and cultural sensitivity.
• Virtual Collaboration: Working effectively with remote teams, including using virtual communication tools, managing time zones, and building trust across distances.
• Language Skills: Developing proficiency in a second language, with a focus on business vocabulary, grammar, and pronunciation.
• Global Business Etiquette: Navigating cultural norms and expectations around meals, gifts, and social events in international business settings.