Postgraduate Certificate in Consulting for Operational Excellence
-- ViewingNowThe Postgraduate Certificate in Consulting for Operational Excellence is a rigorous certificate course designed to equip learners with the essential skills necessary to excel in the field of operational consulting. This course is of paramount importance for professionals seeking to advance their careers in management consulting, as it provides a comprehensive understanding of operational excellence principles and methodologies.
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⢠Consulting Fundamentals: Understanding the consulting industry, roles, and responsibilities of consultants, and the consulting process.
⢠Operational Excellence: Key concepts and principles of operational excellence, continuous improvement methodologies (e.g., Lean, Six Sigma, TQM), and change management.
⢠Process Mapping and Analysis: Techniques for process mapping, analysis, and improvement, including value stream mapping and process flow analysis.
⢠Performance Metrics: Defining, measuring, and tracking performance metrics, KPIs, and scorecards for operational excellence.
⢠Data Analysis and Visualization: Techniques for data analysis, visualization, and statistical process control for operational improvement.
⢠Project Management for Operational Excellence: Project management best practices, tools, and techniques for operational excellence initiatives.
⢠Change Leadership and Management: Leading and managing change in organizations, including stakeholder management, resistance management, and communication strategies.
⢠Strategic Planning for Operational Excellence: Aligning operational excellence with organizational strategy, including SWOT analysis, gap analysis, and strategic planning frameworks.
⢠Capstone Project: Applying the concepts and tools learned in the program to a real-world operational excellence project.
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