Graduate Certificate in Sales Ops Management
-- ViewingNowThe Graduate Certificate in Sales Ops Management is a career-advancing course designed for professionals seeking to excel in sales operations. This program addresses the growing industry demand for skilled sales operations specialists who can drive sales efficiency and effectiveness.
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• Sales Operations Strategy: This unit will cover the development and implementation of an effective sales ops strategy, including alignment with overall business goals and the use of data-driven insights. •
⢠Sales Technology: This unit will explore the various technologies used in sales operations, including CRM systems, sales intelligence tools, and data analytics platforms. •
⢠Sales Process Improvement: This unit will focus on the methods and techniques used to optimize the sales process, including sales funnel analysis, lead qualification, and sales stage management. •
⢠Sales Data Management: This unit will cover best practices for managing and analyzing sales data, including data cleansing, data visualization, and predictive modeling. •
⢠Sales Performance Management: This unit will examine the key metrics used to measure sales performance, including quota setting, sales forecasting, and pipeline management. •
⢠Sales Operations Project Management: This unit will provide an overview of project management principles as they apply to sales operations, including project planning, execution, and monitoring. •
⢠Sales Operations and Marketing Alignment: This unit will explore the relationship between sales operations and marketing, including lead generation, lead nurturing, and marketing automation.
• Sales Operations and Customer Success: This unit will examine the role of sales operations in ensuring customer success, including customer segmentation, customer health scoring, and customer journey mapping.
• Sales Operations Ethics and Compliance: This unit will cover the ethical and legal considerations involved in sales operations, including data privacy, anti-corruption laws, and sales compensation regulations.
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