Postgraduate Certificate in Hotel Ops Management
-- ViewingNowThe Postgraduate Certificate in Hotel Operations Management is a career-advancing course designed for hospitality professionals seeking to enhance their operational and management skills. This certificate program underscores the importance of effective hotel management, addressing key areas such as financial management, revenue management, leadership, and customer service.
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⢠<strong>Hotel Operations Management:</strong> An overview of hotel operations management, including key functions and the role of a hotel operations manager.<br> ⢠<strong>Front Office Operations:</strong> A focus on front office operations, including guest services, reservations, and reception management.<br> ⢠<strong>Housekeeping & Laundry Management:</strong> An examination of housekeeping and laundry operations, including staffing, training, and quality control.<br> ⢠<strong>Food & Beverage Operations:</strong> An exploration of food and beverage operations, including menu planning, inventory management, and event planning.<br> ⢠<strong>Financial Management in Hospitality:</strong> An overview of financial management principles and their application in the hospitality industry.<br> ⢠<strong>Human Resources Management:</strong> A focus on human resources management principles and practices in the hospitality industry.<br> ⢠<strong>Marketing & Sales in Hospitality:</strong> An examination of marketing and sales strategies for the hospitality industry.<br> ⢠<strong>Facilities Management:</strong> An exploration of facilities management principles and their application in the hospitality industry.<br> ⢠<strong>Revenue Management:</strong> A focus on revenue management principles and practices in the hospitality industry.<br> ⢠<strong>Strategic Planning & Leadership:</strong> An examination of strategic planning and leadership principles in the hospitality industry.<br>
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