Professional Certificate in Investigative Interviewing in Insurance
-- ViewingNowThe Professional Certificate in Investigative Interviewing in Insurance is a comprehensive course designed to equip learners with essential skills for career advancement in the insurance industry. This course highlights the importance of investigative interviewing in identifying fraudulent claims, enhancing security, and ensuring the ethical conduct of business operations.
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• Investigative Interviewing Techniques
• Insurance Claims Process and Investigation
• Legal and Ethical Considerations in Investigative Interviewing
• Interview Planning and Preparation
• Effective Communication and Listening Skills
• Body Language and Non-Verbal Cues in Interviews
• Suspect, Witness, and Victim Interview Strategies
• Documenting and Reporting Interview Findings
• Case Studies in Investigative Interviewing in Insurance
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