Graduate Certificate in E-Business Customer Experience
-- ViewingNowThe Graduate Certificate in E-Business Customer Experience is a comprehensive course designed to meet the growing industry demand for professionals skilled in enhancing online customer experiences. This certificate program equips learners with essential skills to excel in the dynamic world of e-business, focusing on customer experience strategy, user-centered design, and data-driven decision-making.
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⢠Graduate Certificate in E-Business Customer Experience
⢠User Experience (UX) Design
⢠Customer Journey Mapping
⢠Digital Analytics and Metrics
⢠E-Business Customer Relationship Management (eCRM)
⢠Mobile Commerce and Customer Experience
⢠Social Media and Customer Experience
⢠E-Business Strategy and Management
⢠Usability Testing and Evaluation
⢠Web Content Strategy for Customer Engagement
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