Graduate Certificate in Operation Quality Management
-- ViewingNowThe Graduate Certificate in Operation Quality Management is a comprehensive course designed to equip learners with essential skills in quality management and operations. This program emphasizes the importance of continuous improvement and process optimization, making it highly relevant for today's dynamic business environment.
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⢠Quality Management Fundamentals — Understanding the basics of quality management, including the key principles, tools, and techniques used to ensure consistent product or service delivery.
⢠Statistical Process Control (SPC) — Learning how to use statistical methods to monitor and control processes and identify sources of variation, ensuring consistent product or service quality.
⢠Six Sigma Methodology — Mastering the Six Sigma methodology, including its tools, techniques, and DMAIC (Define, Measure, Analyze, Improve, Control) framework, for process improvement and quality control.
⢠Lean Methodology — Understanding the Lean methodology and its tools, including 5S, value stream mapping, and continuous flow, to eliminate waste and improve efficiency.
⢠Total Quality Management (TQM) — Learning the principles and practices of TQM, a customer-focused approach to quality management that involves all employees and processes in the organization.
⢠Quality Metrics & Measurement — Understanding how to establish and track quality metrics and measurements, including key performance indicators (KPIs), to monitor and improve quality.
⢠Quality Audits & Assessments — Learning how to conduct quality audits and assessments to identify areas for improvement and ensure compliance with industry standards and regulations.
⢠Change Management — Understanding the principles of change management and how to implement and manage change in an organization to improve quality and efficiency.
⢠Supplier Quality Management — Learning how to manage supplier relationships and ensure that suppliers meet quality standards and requirements.
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