Postgraduate Certificate in Practical Mediation Skills
-- ViewingNowThe Postgraduate Certificate in Practical Mediation Skills is a comprehensive course designed to equip learners with essential mediation skills for career advancement. This certificate program emphasizes the importance of alternative dispute resolution in various industries, including legal, business, and healthcare.
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⢠Practical Mediation Techniques &strategy: This unit will cover the fundamental mediation techniques and strategies required to effectively resolve disputes. Students will learn how to develop a mediation plan, establish ground rules, and manage the mediation process from start to finish.
⢠Conflict Resolution and Communication Skills: This unit will focus on the communication skills required for effective conflict resolution. Students will learn how to active listening, reframing, and questioning techniques to facilitate constructive dialogue between disputing parties.
⢠Ethics in Mediation: This unit will cover the ethical considerations involved in the mediation process. Students will learn about confidentiality, impartiality, and informed consent, and how to apply these principles in practice.
⢠Negotiation and Problem-Solving Skills: This unit will explore the negotiation and problem-solving skills required for successful mediation. Students will learn how to identify interests, generate options, and evaluate outcomes to facilitate mutually beneficial agreements.
⢠Advanced Mediation Techniques: This unit will delve into advanced mediation techniques, such as transformative mediation, narrative mediation, and evaluative mediation. Students will learn how to select the appropriate mediation approach for different types of disputes.
⢠Mediation in Specific Contexts: This unit will examine the application of mediation in specific contexts, such as family mediation, community mediation, and workplace mediation. Students will learn how to adapt their mediation skills to different settings and dispute types.
⢠Mediation Research and Evaluation: This unit will cover the latest research and evaluation methods in the field of mediation. Students will learn how to conduct mediation evaluations, analyze data, and apply research findings to improve their mediation practice.
⢠Mediation Advocacy: This unit will explore the role of the advocate in the mediation process. Students will learn how to represent clients effectively in mediation, how to communicate their clients' interests and goals, and how to negotiate on their clients' behalf.
⢠Mediation Practice and Reflection: This unit will provide students with the opportunity to practice their mediation skills in simulated disputes and reflect on their performance. Students
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