Postgraduate Certificate in Next Generation Retail Banking
-- ViewingNowThe Postgraduate Certificate in Next Generation Retail Banking is a career-advancing course designed to equip learners with essential skills for the banking industry's future. This program focuses on the latest trends, technologies, and regulatory changes shaping retail banking, providing a comprehensive understanding of the industry's evolution.
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⢠Digital Transformation in Banking: Understanding the role of digital technology in reshaping the banking industry, including the impact of AI, machine learning, and data analytics.
⢠Next Generation Banking Channels: Exploring innovative banking channels such as mobile, online, and blockchain and their implications for customer experience and operational efficiency.
⢠Open Banking and Platform Strategy: Examining the opportunities and challenges of open banking and developing a platform strategy to stay competitive in the banking industry.
⢠Customer-Centric Design in Banking: Designing banking products and services that put the customer first, using human-centered design principles and customer journey mapping.
⢠Cybersecurity in Next Gen Banking: Protecting customer data and financial information from cyber threats, including best practices for risk management and incident response.
⢠Regulatory and Compliance Management: Staying up-to-date with the latest regulatory and compliance requirements for next-generation banking, including anti-money laundering and know-your-customer regulations.
⢠Data-Driven Decision Making in Banking: Leveraging data analytics and business intelligence to make informed decisions about product development, marketing, and customer engagement.
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