Postgraduate Certificate in IT Performance Strategies
-- ViewingNowThe Postgraduate Certificate in IT Performance Strategies is a comprehensive course designed to equip learners with the latest IT performance management skills. This certificate course emphasizes the importance of aligning IT objectives with business goals, enabling organizations to optimize their IT investments and achieve desired outcomes.
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⢠IT Performance Metrics: An in-depth study of key performance indicators (KPIs) and metrics used to assess and improve IT performance, including Service Level Agreements (SLAs), Return on Investment (ROI), Total Cost of Ownership (TCO), and Key Performance Questions (KPQs).
⢠IT Performance Monitoring & Management: This unit covers the latest tools and techniques for monitoring and managing IT performance, including application performance management (APM), network performance management (NPM), and infrastructure performance management (IPM).
⢠IT Service Management: An exploration of IT service management frameworks, such as ITIL and COBIT, and how they can be used to optimize IT service delivery and support.
⢠IT Project Management: An examination of best practices in IT project management, including Agile, Scrum, and Waterfall methodologies, and how to apply them to IT performance improvement initiatives.
⢠IT Security & Risk Management: This unit covers the role of IT security and risk management in IT performance, including threat analysis, vulnerability assessments, and incident response planning.
⢠IT Capacity Planning & Optimization: An exploration of capacity planning and optimization techniques for IT infrastructure and applications, including load balancing, scaling, and virtualization.
⢠IT Business Continuity & Disaster Recovery: An examination of best practices in IT business continuity and disaster recovery planning, including risk assessment, recovery strategy development, and testing and exercise.
⢠IT Governance: An exploration of IT governance frameworks and how they can be used to align IT with business objectives, ensure compliance, and manage risk.
⢠IT Performance Analytics: An examination of the latest tools and techniques for analyzing IT performance data, including data visualization, predictive analytics, and machine learning.
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