Postgraduate Certificate in Quality Management.
-- ViewingNowThe Postgraduate Certificate in Quality Management is a comprehensive course that equips learners with essential skills for career advancement in quality management. This certificate program emphasizes the importance of implementing and maintaining quality standards in various industries, making it highly relevant in today's competitive business landscape.
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Here are the essential units for a Postgraduate Certificate in Quality Management:
• Quality Management Fundamentals: an introduction to the principles and concepts of quality management, including the ISO 9001 standard and continuous improvement.
• Quality Management Tools and Techniques: an exploration of the various tools and techniques used in quality management, such as statistical process control, root cause analysis, and quality function deployment.
• Quality Management Systems: an examination of the various types of quality management systems, including ISO 9001, Six Sigma, and Lean, and how to implement and maintain them.
• Quality Metrics and Measurement: an analysis of how to measure and evaluate quality, including the use of metrics such as defect rates, process capability, and customer satisfaction.
• Quality Management in Service Industries: an investigation of the unique challenges and opportunities of implementing quality management in service industries, including healthcare, finance, and hospitality.
• Quality Management in Supply Chain: an examination of the role of quality management in supply chain management, including supplier evaluation, selection, and monitoring.
• Continuous Improvement: an in-depth exploration of continuous improvement concepts and techniques, including Kaizen, 5S, and value stream mapping.
• Change Management: an understanding of the human and organizational factors involved in implementing change, and how to manage them effectively.
• Project Management for Quality: an overview of project management concepts and techniques as applied to quality management projects, including risk management and stakeholder engagement.
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