Postgraduate Certificate in Operations Organizational Development
-- ViewingNowThe Postgraduate Certificate in Operations & Organizational Development is a comprehensive course, designed to provide learners with critical skills in organizational development and operations management. This certificate program emphasizes the importance of strategic planning, change management, and process optimization to drive business growth and success.
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⢠Operations Management: This unit will cover the fundamental concepts and practices of operations management, including supply chain management, capacity planning, and process improvement.
⢠Organizational Development: This unit will focus on the theories and practices of organizational development, including change management, organizational culture, and leadership development.
⢠Project Management: This unit will cover the principles and practices of project management, including project planning, execution, and monitoring and control. Students will learn how to initiate, plan, execute, monitor, and close projects successfully.
⢠Business Process Reengineering: This unit will cover the concepts and practices of business process reengineering, including process analysis, design, and implementation. Students will learn how to identify and eliminate waste, reduce cycle time, and improve process efficiency.
⢠Lean Six Sigma: This unit will cover the principles and practices of Lean Six Sigma, including statistical process control, process capability analysis, and continuous improvement. Students will learn how to use data and statistical methods to improve process performance and reduce variability.
⢠Change Management: This unit will cover the theories and practices of change management, including organizational change, resistance to change, and communication strategies. Students will learn how to plan, implement, and manage change effectively in complex organizational environments.
⢠Strategic Planning: This unit will cover the principles and practices of strategic planning, including environmental scanning, SWOT analysis, and strategic goal-setting. Students will learn how to develop and implement effective strategic plans that align with the organization's mission and vision.
⢠Human Resource Development: This unit will cover the theories and practices of human resource development, including training and development, performance management, and career development. Students will learn how to develop and implement effective HRD strategies that support organizational goals and objectives.
⢠Quality Management: This unit will cover the principles and practices of quality management, including quality control, quality assurance, and continuous improvement. Students will learn how to use quality tools and techniques to improve product and service quality, reduce costs, and increase customer satisfaction.
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