Postgraduate Certificate in AI for Engaging Customers
-- ViewingNowThe Postgraduate Certificate in AI for Engaging Customers is a career-advancing course that focuses on the crucial skills needed to thrive in today's data-driven and technologically advanced world. This certificate course is designed to meet the growing industry demand for AI specialists who can leverage AI technologies to enhance customer engagement and improve business outcomes.
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⢠Unit 1: Introduction to AI in Customer Engagement
⢠Unit 2: Natural Language Processing (NLP) and Customer Support
⢠Unit 3: Machine Learning Algorithms for Customer Segmentation
⢠Unit 4: Computer Vision in Visual Commerce
⢠Unit 5: AI Ethics and Data Privacy in Customer Interactions
⢠Unit 6: AI-driven Personalization in Marketing Campaigns
⢠Unit 7: Conversational AI for Customer Acquisition and Retention
⢠Unit 8: Evaluating AI Performance in Customer Engagement
⢠Unit 9: AI Integration in CRM Systems
⢠Unit 10: Future Trends and Challenges in AI for Customer Engagement
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