Professional Certificate in Services Procurement in Hospitality
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⢠Services Procurement Fundamentals: An introduction to the concepts, strategies, and best practices in services procurement within the hospitality industry.
⢠Identifying Service Needs: Techniques for determining service requirements, including stakeholder engagement, demand analysis, and specification development.
⢠Market Research and Supplier Evaluation: Methods for conducting market research, assessing supplier capabilities, and creating a qualified supplier list.
⢠Contract Development and Negotiation: Techniques for drafting, negotiating, and executing service contracts that align with hospitality business objectives.
⢠Performance Management and Monitoring: Approaches for managing service provider performance, monitoring KPIs, and conducting performance reviews.
⢠Risk Management in Services Procurement: Strategies for identifying, assessing, and mitigating risks associated with services procurement in hospitality.
⢠Relationship Management and Supplier Development: Best practices for building strong relationships with suppliers, fostering collaboration, and driving continuous improvement.
⢠Sustainability in Services Procurement: An exploration of the role of sustainability in services procurement, including environmental, social, and governance (ESG) considerations.
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