Professional Certificate in Customer Relationship Management
-- ViewingNowThe Professional Certificate in Customer Relationship Management is a vital course designed to meet the growing industry demand for skilled CRM professionals. This certificate course emphasizes the importance of customer relationship management in today's business landscape, where retaining customers and providing exceptional service are key to success.
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⢠CRM Fundamentals
⢠Understanding Customer Needs and Expectations
⢠Effective Communication in Customer Relationship Management
⢠CRM Strategies and Implementation
⢠Customer Segmentation and Targeting
⢠Personalized Marketing and Sales in CRM
⢠CRM Data Analysis and Reporting
⢠Customer Retention and Loyalty Programs
⢠Ethics and Compliance in CRM
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