Undergraduate Certificate in VIP Reservations Management.
-- ViewingNowThe Undergraduate Certificate in VIP Reservations Management is a comprehensive course designed to prepare learners for successful careers in the hospitality and travel industry. This certificate program emphasizes the importance of providing exceptional customer service, managing high-profile clients, and mastering the latest reservation technologies.
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⢠Introduction to VIP Reservations Management
⢠Understanding VIP Guest Profiles & Preferences
⢠Effective Communication & Interpersonal Skills in VIP Reservations
⢠Revenue Management & Yield Optimization in Luxury Hospitality
⢠Conflict Resolution & Problem Solving in VIP Reservations
⢠Luxury Hotel & Resort Revenue Sources & Pricing Strategies
⢠Utilizing Technology in VIP Reservations: CRM Systems & Global Distribution Systems
⢠VIP Reservations Sales & Marketing Techniques
⢠Crisis Management in Luxury Hospitality: Handling High-Profile Situations
⢠Developing & Implementing VIP Service Standards & Protocols
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