Undergraduate Certificate in IT Service Portfolio Management
-- ViewingNowThe Undergraduate Certificate in IT Service Portfolio Management is a comprehensive course that equips learners with the essential skills to manage and optimize an organization's IT services. This course is vital for individuals seeking to advance their careers in IT service management, as it provides a deep understanding of best practices and industry standards.
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⢠IT Service Portfolio Management
⢠ITIL Framework and Service Portfolio Management
⢠Service Catalog Management
⢠Demand Management and Financial Management for IT Services
⢠Service Level Management and Service Reporting
⢠IT Service Portfolio Planning and Implementation
⢠Continual Service Improvement and IT Service Portfolio Review
⢠Stakeholder Management and Communication in IT Service Portfolio Management
⢠Risks and Benefits Analysis in IT Service Portfolio Management
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