Graduate Certificate in Advanced Objection Handling

Name: Graduate Certificate in Advanced Objection Handling
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The Graduate Certificate in Advanced Objection Handling is a comprehensive course designed to equip learners with the essential skills to excel in customer service and sales roles. This certificate program focuses on teaching effective strategies to address customer concerns, build trust, and close deals.

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AboutThisCourse

With the increasing demand for skilled professionals who can handle objections and maintain positive customer relationships, this course offers a valuable opportunity for career advancement. By enrolling in this program, learners will gain a deep understanding of the psychology behind customer objections and how to navigate them effectively. They will also learn how to use advanced communication techniques to address customer concerns, build rapport, and influence purchasing decisions. The course is practical, interactive, and delivered by industry experts, ensuring learners receive the most relevant and up-to-date training. In summary, the Graduate Certificate in Advanced Objection Handling is a crucial course for anyone looking to advance their career in customer service or sales. By completing this program, learners will be equipped with the skills and knowledge needed to handle customer objections with confidence, build positive customer relationships, and drive sales growth.

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CourseDetails

• Advanced Objection Handling Techniques
• Understanding Customer Needs and Expectations
• Effective Communication in Objection Handling
• Overcoming Common Sales Objections
• Objection Handling in Negotiations
• Building Rapport and Trust in Objection Handling
• Analyzing and Responding to Unique Objections
• Utilizing Empathy and Active Listening in Objection Handling
• Best Practices in Objection Handling for Customer Satisfaction

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EntryRequirements

BasicUnderstandingSubject
ProficiencyEnglish
ComputerInternetAccess
BasicComputerSkills
DedicationCompleteCourse

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NotAccreditedRecognized
NotRegulatedAuthorized
ComplementaryFormalQualifications

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FastTrack GBP £140

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AcceleratedLearningPath

ThreeFourHoursPerWeek
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StandardMode GBP £90

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FlexibleLearningPace

TwoThreeHoursPerWeek
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GRADUATE CERTIFICATE IN ADVANCED OBJECTION HANDLING

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London School of International Business (LSIB)

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05 May 2025

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