Undergraduate Certificate in Interpersonal Sales Skills

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The Undergraduate Certificate in Interpersonal Sales Skills is a comprehensive course designed to empower learners with essential sales techniques and communication strategies. This program highlights the importance of building and maintaining strong relationships with clients, a crucial aspect in any industry.

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AboutThisCourse

With the increasing demand for skilled sales professionals, this certificate course provides a solid foundation to excel in sales roles and advance your career. Throughout the course, students will develop strong interpersonal skills, learn how to identify customer needs, and employ effective closing techniques. They will also gain experience in handling objections and applying active listening skills. These competencies will not only improve their sales performance but also enhance their overall professional development. By completing this certificate program, learners will demonstrate their commitment to continuous growth and be well-prepared to succeed in competitive sales environments.

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โ€ข Fundamentals of Interpersonal Sales: Understanding the basics of sales, building rapport, and establishing customer relationships. โ€ข Prospecting and Lead Generation: Identifying potential customers, researching their needs, and initiating contact. โ€ข
โ€ข Effective Communication in Sales: Developing active listening skills, asking open-ended questions, and clearly articulating value propositions. โ€ข Objection Handling and Problem Solving: Addressing customer concerns, overcoming objections, and providing solutions that meet customer needs. โ€ข
โ€ข Closing Techniques and Sales Strategies: Utilizing proven closing techniques, developing sales plans, and managing the sales process. โ€ข Building Customer Loyalty and Retention: Creating long-term relationships with customers, identifying upselling and cross-selling opportunities, and ensuring customer satisfaction. โ€ข
โ€ข Sales Performance Metrics and Analytics: Tracking sales performance, analyzing data, and setting goals for continuous improvement.

Note: This list is not exhaustive and can be modified to fit specific course objectives or institutional requirements.

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  • BasicUnderstandingSubject
  • ProficiencyEnglish
  • ComputerInternetAccess
  • BasicComputerSkills
  • DedicationCompleteCourse

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FastTrack GBP £140
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AcceleratedLearningPath
  • ThreeFourHoursPerWeek
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StandardMode GBP £90
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FlexibleLearningPace
  • TwoThreeHoursPerWeek
  • RegularCertificateDelivery
  • OpenEnrollmentStartAnytime
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  • FullCourseAccess
  • DigitalCertificate
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UNDERGRADUATE CERTIFICATE IN INTERPERSONAL SALES SKILLS
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London School of International Business (LSIB)
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05 May 2025
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