Postgraduate Certificate in R&D Customer Relationship Management
-- ViewingNowThe Postgraduate Certificate in R&D Customer Relationship Management is a comprehensive course designed to equip learners with essential skills for career advancement in the dynamic field of customer relationship management. This certificate course emphasizes the importance of research and development in customer relationship strategies, highlighting its significance in today's data-driven and customer-centric business world.
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โข CRM
โข R&D Strategy and Management
โข Customer Segmentation and Targeting
โข Customer Value Proposition and Positioning
โข Customer Experience Management and Design
โข Customer Data Analytics and Insights
โข Innovation Management in CRM
โข CRM Metrics and Performance Evaluation
โข Ethical and Legal Considerations in CRM
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- BasicUnderstandingSubject
- ProficiencyEnglish
- ComputerInternetAccess
- BasicComputerSkills
- DedicationCompleteCourse
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- NotAccreditedRecognized
- NotRegulatedAuthorized
- ComplementaryFormalQualifications
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- ThreeFourHoursPerWeek
- EarlyCertificateDelivery
- OpenEnrollmentStartAnytime
- TwoThreeHoursPerWeek
- RegularCertificateDelivery
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