Graduate Certificate in Enterprise CRM Services

Name: Graduate Certificate in Enterprise CRM Services
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The Graduate Certificate in Enterprise CRM Services is a comprehensive course designed for professionals seeking expertise in customer relationship management. This program addresses industry demand for skilled CRM specialists, capable of driving business growth and customer engagement.

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AboutThisCourse

By focusing on CRM strategy, implementation, and management, this certificate course equips learners with essential skills for career advancement. Topics include CRM architecture, data management, customer experience strategies, and sales force automation. The curriculum also covers AI, machine learning, and big data analytics applications in CRM. Upon completion, learners will be prepared to design and deploy effective CRM solutions, optimize customer interactions, and leverage data-driven insights. This certificate course is an excellent opportunity for professionals to enhance their expertise and stand out in the job market.

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CourseDetails

• Customer Relationship Management (CRM) Fundamentals
• CRM Strategy and Implementation
• CRM Data Management and Analytics
• CRM Software Solutions and Integration
• Sales Force Automation and CRM
• CRM for Marketing and Social Media
• CRM for Customer Service and Support
• Mobile CRM and Remote Access
• CRM Security and Compliance

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EntryRequirements

BasicUnderstandingSubject
ProficiencyEnglish
ComputerInternetAccess
BasicComputerSkills
DedicationCompleteCourse

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NotAccreditedRecognized
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ComplementaryFormalQualifications

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FastTrack GBP £140

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AcceleratedLearningPath

ThreeFourHoursPerWeek
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StandardMode GBP £90

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FlexibleLearningPace

TwoThreeHoursPerWeek
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GRADUATE CERTIFICATE IN ENTERPRISE CRM SERVICES

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London School of International Business (LSIB)

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05 May 2025

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