Postgraduate Certificate in Receptionist Personal Development
-- ViewingNowThe Postgraduate Certificate in Receptionist Personal Development is a vital course designed to enhance the skills and knowledge of receptionists, executive assistants, and administrative professionals. This certification course focuses on critical areas such as communication, time management, problem-solving, and technological proficiency, ensuring learners are well-equipped to handle the demands of modern receptionist roles.
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โข Unit 1: Receptionist Fundamentals
โข Unit 2: Communication & Interpersonal Skills
โข Unit 3: Time Management & Organizational Abilities
โข Unit 4: Telephone & Electronic Communication Etiquette
โข Unit 5: Professionalism & Business Ethics
โข Unit 6: Conflict Resolution & Problem-Solving Techniques
โข Unit 7: Customer Service Excellence
โข Unit 8: Office Procedures & Administrative Support
โข Unit 9: MS Office Applications for Receptionists
โข Unit 10: Career Development & Advancement Strategies
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- BasicUnderstandingSubject
- ProficiencyEnglish
- ComputerInternetAccess
- BasicComputerSkills
- DedicationCompleteCourse
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- NotAccreditedRecognized
- NotRegulatedAuthorized
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- ThreeFourHoursPerWeek
- EarlyCertificateDelivery
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- TwoThreeHoursPerWeek
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