Undergraduate Certificate in IT Support Techniques

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The Undergraduate Certificate in IT Support Techniques is a comprehensive course designed to equip learners with essential skills for a successful career in IT support. This certificate program focuses on the importance of problem-solving, critical thinking, and communication skills in the IT support field, making it an ideal starting point for those looking to break into the industry or advance their current careers.

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AboutThisCourse

With the growing demand for skilled IT support professionals, this certificate course is an excellent opportunity to gain hands-on experience in troubleshooting, network configuration, and system administration. Learners will also become familiar with industry-standard tools and technologies, providing them with a competitive edge in the job market. Upon completion, learners will have the skills and knowledge necessary to provide technical support for hardware, software, and network issues, as well as the ability to communicate technical information to non-technical stakeholders. This certificate course is an essential step towards career advancement in the IT support field, providing learners with the foundation they need to succeed in this dynamic and growing industry.

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CourseDetails

• Introduction to IT Support
• Computer Hardware and Software Fundamentals
• Networking Essentials for IT Support
• IT Support Ticketing Systems and Workflow
• Troubleshooting IT Hardware and Software Issues
• Operating System Support (Windows, macOS, Linux)
• Cybersecurity Fundamentals for IT Support
• IT Support Communication and Customer Service
• IT Support Tools and Diagnostics
• IT Support Project Management and Documentation

CareerPath

EntryRequirements

  • BasicUnderstandingSubject
  • ProficiencyEnglish
  • ComputerInternetAccess
  • BasicComputerSkills
  • DedicationCompleteCourse

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  • NotAccreditedRecognized
  • NotRegulatedAuthorized
  • ComplementaryFormalQualifications

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CourseFee

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FastTrack GBP £140
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AcceleratedLearningPath
  • ThreeFourHoursPerWeek
  • EarlyCertificateDelivery
  • OpenEnrollmentStartAnytime
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StandardMode GBP £90
CompleteInTwoMonths
FlexibleLearningPace
  • TwoThreeHoursPerWeek
  • RegularCertificateDelivery
  • OpenEnrollmentStartAnytime
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  • FullCourseAccess
  • DigitalCertificate
  • CourseMaterials
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UNDERGRADUATE CERTIFICATE IN IT SUPPORT TECHNIQUES
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London School of International Business (LSIB)
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05 May 2025
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