Graduate Certificate in Microsoft Outlook For Support Professionals

Name: Graduate Certificate in Microsoft Outlook For Support Professionals
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The Graduate Certificate in Microsoft Outlook for Support Professionals is a comprehensive course designed to enhance the skills of support professionals in using Microsoft Outlook effectively. This certificate program emphasizes the importance of Outlook as a powerful tool in communication, collaboration, and time management.

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AboutThisCourse

In today's digital world, the demand for support professionals with advanced Outlook skills is high. This course will equip learners with the essential skills needed to excel in their careers, providing a competitive edge in the job market. Learners will gain expertise in email management, calendar organization, task management, and contact management, enabling them to increase productivity and efficiency in their support roles. By completing this course, learners will demonstrate a mastery of Outlook's features and functions, making them more valuable to their employers and opening up new career advancement opportunities. This certificate program is an excellent investment in a support professional's career growth and development.

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CourseDetails

• Microsoft Outlook Basics
• Outlook Interface and Settings
• Email Management in Outlook
• Calendar and Scheduling
• Contacts and Distribution Lists
• Task Management in Outlook
• Sharing and Collaboration Features
• Outlook Customization and Integration
• Outlook for Support Professionals
• Troubleshooting Outlook Issues

CareerPath

The Graduate Certificate in Microsoft Outlook for Support Professionals is a valuable credential in the UK, leading to rewarding careers in various support roles. This 3D pie chart illustrates the job market trends for these roles. With a 45% share, Support Analyst is the most sought-after position, highlighting the demand for experts who can manage and troubleshoot software issues. The Helpdesk Specialist role follows closely with a 30% share, emphasizing the need for professionals skilled in providing assistance and resolving technical problems. The Technical Support Engineer position represents 15% of the market, reflecting the importance of engineers capable of handling complex technical issues and coordinating support teams. Lastly, the Microsoft Outlook Specialist role holds a 10% share, demonstrating the demand for experts with in-depth knowledge of Microsoft Outlook. These statistics shed light on the promising career prospects for graduates with a Graduate Certificate in Microsoft Outlook for Support Professionals. To succeed in these roles, professionals must stay up-to-date with the latest industry trends, possess strong communication skills, and continuously expand their technical expertise.

EntryRequirements

BasicUnderstandingSubject
ProficiencyEnglish
ComputerInternetAccess
BasicComputerSkills
DedicationCompleteCourse

NoPriorQualifications

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FastTrack GBP £140

CompleteInOneMonth

AcceleratedLearningPath

ThreeFourHoursPerWeek
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StandardMode GBP £90

CompleteInTwoMonths

FlexibleLearningPace

TwoThreeHoursPerWeek
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GRADUATE CERTIFICATE IN MICROSOFT OUTLOOK FOR SUPPORT PROFESSIONALS

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London School of International Business (LSIB)

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05 May 2025

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