Professional Certificate in MS Office for Customer Support

Name: Professional Certificate in MS Office for Customer Support
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The Professional Certificate in MS Office for Customer Support is a vital course designed to enhance your proficiency in Microsoft Office tools, particularly important for customer support roles. This certification course is increasingly demanded in various industries, as it equips learners with essential skills to excel in their careers.

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AboutThisCourse

Through this program, you will master Word, Excel, PowerPoint, and Outlook, gaining the ability to create professional documents, analyze data, design engaging presentations, and manage emails effectively. These skills will enable you to improve communication, collaboration, and productivity in the workplace. By earning this certification, you will demonstrate to employers your dedication to professional development, setting yourself apart from other candidates in a competitive job market. This course will undoubtedly contribute to your career advancement by providing you with the necessary skills to succeed in customer support and beyond.

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CourseDetails

• MS Office
• Word for Customer Support
• Excel for Customer Support
• PowerPoint for Customer Support
• Outlook for Customer Support
• MS Office Integration for Customer Support
• Creating Professional Customer Support Documents with MS Office
• MS Office Tools for Effective Customer Communication
• Advanced MS Office Skills for Customer Support

CareerPath

The **Professional Certificate in MS Office for Customer Support** is a valuable credential for those looking to excel in the customer support sector, with roles requiring MS Office skills being in high demand. This 3D pie chart showcases the distribution of roles in this field, providing insights into the job market trends in the UK. The chart highlights the need for professionals with strong MS Office skills, with a majority of positions being Customer Support Representatives and Technical Support Specialists. A smaller percentage of roles are dedicated to MS Office Specialists, who possess advanced MS Office skills and can bridge the gap between customer support and office productivity. In terms of salary ranges, Customer Support Representatives and Technical Support Specialists can expect a median annual salary of £23,000-£27,000 in the UK, with top earners making up to £35,000 per year. MS Office Specialists typically earn slightly higher salaries, with a median annual salary of £25,000-£30,000, and top earners making up to £40,000 per year. Overall, the Professional Certificate in MS Office for Customer Support prepares you for a successful career in a rapidly growing field. With the right combination of MS Office skills and customer support expertise, you can build a rewarding career offering excellent salary potential and job security.

EntryRequirements

BasicUnderstandingSubject
ProficiencyEnglish
ComputerInternetAccess
BasicComputerSkills
DedicationCompleteCourse

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NotAccreditedRecognized
NotRegulatedAuthorized
ComplementaryFormalQualifications

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FastTrack GBP £140

CompleteInOneMonth

AcceleratedLearningPath

ThreeFourHoursPerWeek
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StandardMode GBP £90

CompleteInTwoMonths

FlexibleLearningPace

TwoThreeHoursPerWeek
RegularCertificateDelivery
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DigitalCertificate
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PROFESSIONAL CERTIFICATE IN MS OFFICE FOR CUSTOMER SUPPORT

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London School of International Business (LSIB)

AwardedOn

05 May 2025

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