Undergraduate Certificate in AI in Customer Relations

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The Undergraduate Certificate in AI in Customer Relations is a career-advancing course that empowers learners with essential skills for success in today's data-driven economy. This certificate program focuses on the application of artificial intelligence (AI) in customer relations, highlighting its importance in enhancing customer experience and driving business growth.

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AboutThisCourse

In this course, learners will discover how AI technologies, such as machine learning, natural language processing, and predictive analytics, can be used to improve customer engagement, streamline support processes, and create personalized experiences. With a strong emphasis on hands-on learning, this certificate program equips learners with the practical skills needed to excel in AI-driven customer relations roles. As businesses increasingly rely on AI to stay competitive, the demand for professionals with AI expertise in customer relations has never been higher. By completing this certificate course, learners will not only be prepared to meet this demand but also positioned for career advancement in a rapidly growing field.

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CourseDetails

• Introduction to Artificial Intelligence in Customer Relations
• Natural Language Processing and Chatbots
• Machine Learning for Customer Segmentation
• Predictive Analytics and Churn Reduction
• AI-Powered Personalization and Recommendation Engines
• Sentiment Analysis and Social Media Monitoring
• AI in Voice Assistants and Call Centers
• Ethical Considerations in AI Customer Relations
• Implementing and Managing AI Solutions in an Organization

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EntryRequirements

  • BasicUnderstandingSubject
  • ProficiencyEnglish
  • ComputerInternetAccess
  • BasicComputerSkills
  • DedicationCompleteCourse

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  • NotAccreditedRecognized
  • NotRegulatedAuthorized
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FastTrack GBP £140
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AcceleratedLearningPath
  • ThreeFourHoursPerWeek
  • EarlyCertificateDelivery
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StandardMode GBP £90
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FlexibleLearningPace
  • TwoThreeHoursPerWeek
  • RegularCertificateDelivery
  • OpenEnrollmentStartAnytime
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  • DigitalCertificate
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UNDERGRADUATE CERTIFICATE IN AI IN CUSTOMER RELATIONS
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London School of International Business (LSIB)
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05 May 2025
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