Professional Certificate in Chinese Customer Relationship Management

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The Professional Certificate in Chinese Customer Relationship Management is a crucial course designed to meet the increasing industry demand for specialists who can manage relationships with Chinese customers. This program equips learners with essential skills required to navigate the unique Chinese market, communicate effectively in Mandarin, and build strong relationships with Chinese clients.

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AboutThisCourse

By understanding Chinese business culture, learners can provide exceptional customer service and support, leading to increased customer satisfaction and loyalty. This certificate course is an excellent opportunity for professionals in sales, marketing, customer service, and other related fields to advance their careers by gaining a competitive edge in the Chinese market. Upon completion, learners will have the confidence and skills necessary to communicate with Chinese customers effectively, leading to improved customer relationships, increased sales, and long-term business success.

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CourseDetails


• Chinese Business Culture
• Chinese Language for Customer Service
• Chinese Customer Service Etiquette
• Building Relationships with Chinese Customers
• Chinese Cultural Sensitivity in Customer Relationship Management
• Effective Communication with Chinese Customers
• Chinese Customer Retention Strategies
• Chinese Complaint Management and Resolution
• Measuring Success in Chinese Customer Relationship Management
• Advanced Chinese Customer Relationship Management Techniques

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EntryRequirements

  • BasicUnderstandingSubject
  • ProficiencyEnglish
  • ComputerInternetAccess
  • BasicComputerSkills
  • DedicationCompleteCourse

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  • NotAccreditedRecognized
  • NotRegulatedAuthorized
  • ComplementaryFormalQualifications

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FastTrack GBP £140
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AcceleratedLearningPath
  • ThreeFourHoursPerWeek
  • EarlyCertificateDelivery
  • OpenEnrollmentStartAnytime
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StandardMode GBP £90
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FlexibleLearningPace
  • TwoThreeHoursPerWeek
  • RegularCertificateDelivery
  • OpenEnrollmentStartAnytime
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  • DigitalCertificate
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PROFESSIONAL CERTIFICATE IN CHINESE CUSTOMER RELATIONSHIP MANAGEMENT
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London School of International Business (LSIB)
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05 May 2025
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