Professional Certificate in Mobile Devices IT Support

Name: Professional Certificate in Mobile Devices IT Support
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The Professional Certificate in Mobile Devices IT Support is a crucial course that caters to the increasing demand for skilled professionals in the mobile device support industry. This program equips learners with essential skills required to troubleshoot and maintain mobile devices, including smartphones, tablets, and wearable technology.

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AboutThisCourse

With the rapid growth of mobile technology and its integration into various industries, there is a high industry demand for professionals who can provide reliable mobile device support. This course offers learners the opportunity to gain hands-on experience with mobile device operating systems, software applications, and security protocols. By completing this course, learners will be able to demonstrate their expertise in mobile device support, making them highly attractive to potential employers. This certificate course provides learners with a clear path towards career advancement, allowing them to grow as IT professionals and succeed in the mobile device support industry.

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CourseDetails

• Mobile Devices IT Support Fundamentals: Overview of mobile devices, popular platforms, and common issues.
• Android IT Support: Troubleshooting techniques, Android architecture, and popular apps.
• iOS IT Support: Troubleshooting iOS devices, managing settings, and customizing user experiences.
• Mobile Device Hardware Repair: Basic mobile device hardware repair, safety, and tools.
• Mobile Device Security: Security best practices, encryption, and data protection.
• Mobile Device Remote Management: Mobile device management (MDM), mobile application management (MAM), and remote wipe.
• Mobile Device Operating System Updates: Planning, deploying, and managing OS updates.
• Mobile Device Backup & Restore: Backup strategies, tools, and restoring data.
• Mobile Device Troubleshooting & Diagnostics: Advanced troubleshooting techniques, diagnostic tools, and reporting.

CareerPath

The world of mobile devices is expanding rapidly, offering a wealth of opportunities to IT professionals. With a Professional Certificate in Mobile Devices IT Support, you can gain the skills to troubleshoot and resolve various issues related to mobile devices, making you a valuable asset to any organisation. Here are some popular roles in this field and their respective salary ranges in the United Kingdom. 1. **Mobile Device IT Support Technician**: As a technician, you will provide frontline support, diagnosing and repairing hardware and software faults in mobile devices. The average salary for this role in the UK is around £65,000 per year. 2. **Mobile Device IT Support Team Leader**: If you're an experienced technician looking to progress, becoming a team leader is a logical next step. You'll manage a team of support staff and liaise with clients to ensure their mobile devices are functioning optimally. The average salary for a team leader is around £72,000 per year. 3. **Mobile Device IT Support Manager**: As a manager, you'll lead a team of support professionals, overseeing the day-to-day operations of the department and developing strategies for continuous improvement. The average salary for a manager is around £80,000 per year. 4. **Mobile Device IT Support Consultant**: In this role, you'll offer expert guidance to businesses on mobile device support, advising on best practices and implementing solutions to improve efficiency. The average salary for a consultant is around £78,000 per year. 5. **Mobile Device IT Support Engineer**: As an engineer, you'll work on more complex issues, developing and implementing custom solutions for clients. The average salary for an engineer is around £75,000 per year. These roles demonstrate the diverse opportunities available in the field of mobile devices IT support. With the right training and certification, you can unlock your potential and enjoy a successful and rewarding career.

EntryRequirements

BasicUnderstandingSubject
ProficiencyEnglish
ComputerInternetAccess
BasicComputerSkills
DedicationCompleteCourse

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FastTrack GBP £140

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AcceleratedLearningPath

ThreeFourHoursPerWeek
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StandardMode GBP £90

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FlexibleLearningPace

TwoThreeHoursPerWeek
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PROFESSIONAL CERTIFICATE IN MOBILE DEVICES IT SUPPORT

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London School of International Business (LSIB)

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05 May 2025

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