Postgraduate Certificate in Social Media for Customer Retention

Name: Postgraduate Certificate in Social Media for Customer Retention
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The Postgraduate Certificate in Social Media for Customer Retention is a career-advancing course that focuses on enhancing skills in leveraging social media for customer engagement and retention. With the ever-growing importance of social media in business strategies, this certificate course is designed to meet industry demands for professionals who can effectively utilize social media for customer relationship management.

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AboutThisCourse

This course equips learners with essential skills in social media analytics, developing social media strategies, and understanding customer behavior in the digital world. By gaining hands-on experience in creating and managing social media campaigns, learners can significantly improve their organization's customer retention rates and overall business performance. In today's digital age, social media skills are highly sought after by employers across various industries. By completing this course, learners demonstrate a commitment to staying updated on the latest digital trends and showcasing their expertise in social media marketing. This certificate course offers a unique opportunity for professionals to advance their careers and make a lasting impact on their organization's customer retention efforts.

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CourseDetails

• Social Media Fundamentals
• Social Media Listening and Monitoring
• Social Media Content Creation and Curation
• Social Media Engagement Strategies
• Social Media Analytics and Metrics
• Influencer Marketing on Social Media
• Social Media Customer Service
• Social Media Advertising and Promotion
• Mobile Social Media and App Engagement

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EntryRequirements

BasicUnderstandingSubject
ProficiencyEnglish
ComputerInternetAccess
BasicComputerSkills
DedicationCompleteCourse

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FastTrack GBP £140

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AcceleratedLearningPath

ThreeFourHoursPerWeek
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StandardMode GBP £90

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FlexibleLearningPace

TwoThreeHoursPerWeek
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FullCourseAccess
DigitalCertificate
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POSTGRADUATE CERTIFICATE IN SOCIAL MEDIA FOR CUSTOMER RETENTION

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London School of International Business (LSIB)

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05 May 2025

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