Professional Certificate in Business Writing for Customer Service

Name: Professional Certificate in Business Writing for Customer Service
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The Professional Certificate in Business Writing for Customer Service is a comprehensive course designed to enhance your communication skills in a customer service environment. This program emphasizes the importance of clear, concise, and effective writing, which is crucial in today's business world.

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AboutThisCourse

With the increasing demand for excellent customer service, the ability to communicate effectively is a key skill that employers seek. This course equips learners with the essential skills to write professionally, handle customer complaints, and maintain a positive company image. By the end of this course, learners will have mastered the art of business writing, enabling them to excel in their current roles and open doors for career advancement. This course is not just a certificate program, but a stepping stone towards professional growth and success in the customer service industry.

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CourseDetails

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• Business Writing Fundamentals • Writing for Customer Service • Professional Email Writing • Writing Clear and Concise Sentences • Tone and Voice in Business Writing • Proofreading and Editing Techniques • Customer Service Writing Scenarios • Writing for Different Customer Personas • Communication Etiquette in Customer Service • Business Writing Assessment

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EntryRequirements

BasicUnderstandingSubject
ProficiencyEnglish
ComputerInternetAccess
BasicComputerSkills
DedicationCompleteCourse

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NotAccreditedRecognized
NotRegulatedAuthorized
ComplementaryFormalQualifications

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FastTrack GBP £140

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AcceleratedLearningPath

ThreeFourHoursPerWeek
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StandardMode GBP £90

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FlexibleLearningPace

TwoThreeHoursPerWeek
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DigitalCertificate
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PROFESSIONAL CERTIFICATE IN BUSINESS WRITING FOR CUSTOMER SERVICE

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London School of International Business (LSIB)

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05 May 2025

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