Postgraduate Certificate in IT and Business Alignment in BPO

Name: Postgraduate Certificate in IT and Business Alignment in BPO
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The Postgraduate Certificate in IT and Business Alignment in BPO is a comprehensive course designed to bridge the gap between technology and business strategy in the BPO industry. This certification highlights the importance of aligning IT services with business objectives to drive growth and success.

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AboutThisCourse

In today's digital age, there's an increasing demand for professionals who can seamlessly integrate IT with business processes. This course equips learners with essential skills to meet this industry need, providing a deep understanding of the BPO landscape, IT infrastructure, and business alignment strategies. By the end of this course, learners will be able to strategically manage IT services, align them with business goals, and lead digital transformations in their organizations. This certification not only enhances employability but also provides a solid foundation for career advancement in the BPO sector.

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CourseDetails

• IT Infrastructure and Architecture
• Business Process Outsourcing (BPO) Fundamentals
• IT Governance and Alignment Frameworks
• Strategic Planning for IT and Business Alignment
• Project Management in IT and Business Alignment
• Change Management in BPO
• IT Service Management and Business Value
• Legal and Ethical Issues in IT and Business Alignment
• Key Performance Indicators (KPIs) and Metrics for IT and BPO

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EntryRequirements

BasicUnderstandingSubject
ProficiencyEnglish
ComputerInternetAccess
BasicComputerSkills
DedicationCompleteCourse

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NotAccreditedRecognized
NotRegulatedAuthorized
ComplementaryFormalQualifications

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FastTrack GBP £140

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AcceleratedLearningPath

ThreeFourHoursPerWeek
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StandardMode GBP £90

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FlexibleLearningPace

TwoThreeHoursPerWeek
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POSTGRADUATE CERTIFICATE IN IT AND BUSINESS ALIGNMENT IN BPO

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London School of International Business (LSIB)

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05 May 2025

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