Postgraduate Certificate in Soft Services Improvement

Name: Postgraduate Certificate in Soft Services Improvement
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The Postgraduate Certificate in Soft Services Improvement is a comprehensive course designed to enhance the skills of professionals in the facilities management sector. This certificate program focuses on improving soft services, including catering, cleaning, security, and front-of-house operations, which are vital for a positive user experience and organizational success.

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AboutThisCourse

With increasing industry demand for experts who can optimize soft services, this course equips learners with essential skills to advance their careers. It covers key topics such as performance measurement, service improvement strategies, and change management, empowering students to drive efficiency, reduce costs, and ensure high-quality services. By completing this program, professionals demonstrate their commitment to industry best practices and their ability to lead successful soft services improvements in any organization.

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CourseDetails

• Soft Services Management
• Performance Metrics for Soft Services
• Continuous Improvement in Soft Services
• Customer Relationship Management in Soft Services
• Change Management in Soft Services
• Quality Management for Soft Services
• Soft Services Trends and Innovations
• Financial Management in Soft Services
• Legal and Ethical Considerations in Soft Services

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EntryRequirements

BasicUnderstandingSubject
ProficiencyEnglish
ComputerInternetAccess
BasicComputerSkills
DedicationCompleteCourse

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NotRegulatedAuthorized
ComplementaryFormalQualifications

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FastTrack GBP £140

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AcceleratedLearningPath

ThreeFourHoursPerWeek
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StandardMode GBP £90

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FlexibleLearningPace

TwoThreeHoursPerWeek
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DigitalCertificate
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POSTGRADUATE CERTIFICATE IN SOFT SERVICES IMPROVEMENT

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London School of International Business (LSIB)

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05 May 2025

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